As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

Requirements

• Experience working in a fast-paced environment
• Excellent customer service skills
• Flexibility to start a shift early or finish late
• A positive approach to changing priorities
• Drive and passion to work hard and make your store a success
• A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

• Be a Lidl expert, helping our customers with their questions, queries and requests
• Efficiently work deliveries as they arrive in store
• Passionately provide excellent customer service
• Proactively keep the bakery topped up by baking fresh goods
• Expertly merchandise and maintain our middle aisles of Non-Food products

Benefits

• Salary: £13.00 - £13.95* per hour
• Contract: 15 - 25 hour contract
• Shifts: AM & PM shifts
• Holiday: 30-35 days’ holiday (pro rata)
• Discount: 10% in-store discount
• Pension: Pension scheme
• Enhanced family leave
• Long service award
• Plus, more of the perks you deserve *As of the 1st of March 2026, our pay will be increasing to £13.45 - £14.45

Application Process

• Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

About Lidl

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.