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CX

Become a Luxury Brand Evaluator in Eastern US - Apply Now

CXG
Columbus

Early applicant

Hybrid

Entry Level

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.

Requirements

  • Ability to discreetly assess customer experiences.
  • Provide critical feedback to help brands refine their services.
  • Flexibility to complete multiple assignments, with each in-store visit taking approximately 20 minutes.
  • Frequent opportunities to perform several missions per month.
  • Collaborate with some of the most prestigious brands worldwide.

Responsibilities

  • Choose assignments that align with personal preferences and profile.
  • Visit luxury stores or evaluate online, engaging with sales associates.
  • Observe and assess ambiance, service quality, and overall customer experience.
  • Provide honest feedback through questionnaires on our platform.

Benefits

  • Collaborate with iconic brands across industries.
  • Flexible assignments tailored to your interests.
  • Compensation for your time and input.
  • Potential for reimbursement on purchases.
  • A user-friendly platform for managing missions and feedback.

Application Process

  • Register: sign up at live.cxg.com and confirm your email.
  • Complete your profile: fill out your details to 100% and get verified.
  • Get certified: pass the General Certification to access missions.
  • Apply for missions: explore assignments with brands that excite you.
  • Start evaluating: begin making a difference in the luxury market.

Compensation

  • Non-Purchase Evaluations: Earn a fee based on mission complexity.
  • Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants. Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Skills

Customer experience

Feedback

Observation

Questionnaires

Mobile platform