We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.

Requirements

• Strong attention to detail to review client documentation, ensuring the information is comprehensive and accurate to support the quoting process
• Ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards
• Willingness to learn, as every day will be different
• Ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis

Responsibilities

• Building rapport with new and existing clients
• Working closely with the Branch Manager to achieve objectives
• Assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements

Benefits

• 22 days holiday (plus bank holidays), increasing through length of service
• Life Assurance up to 4x salary
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme – 5% employer contribution and 5% employee contribution
• Healthcare Cashplan
• Discounts on gym membership across the UK
• Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
• Access to a range of insurance polices through Howden at discounted rates
• Access to hundreds of high-street retailer discounts
• Opportunities for career progression and to further professional qualifications
• Reasonable adjustments available, such as flexible hours* or hybrid working* (*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.)

About Howden

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our collaboration as a powerful international team comprised of 23,000 employees spanning over 56 countries.

We value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Application Process

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Contact

Reach out to your Recruitment Partner if you want to know more.