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HA

Supervisor

Hope and Anchor
London

£13 – £15

/hr

Early applicant

On-site

Mid Level

We are looking for a dynamic supervisor to help lead an awesome team of rogues and renegades at our iconic sports and party bar.

The right candidate will have experience leading a team in a similarly busy, wet-lead venue. This is a lead from the front position and we expect you to be able to get in the trenches and inspire the team. You will be required to have or obtain a personal license and be comfortable handling incidents as they crop up. Any experience with business sheets, ordering and stock-taking is a definite plus.

Requirements

  • Passion to deliver exceptional customer service every time
  • Ability to build rapport with our customers and our team
  • Passionate about training our team to ensure they have the knowledge needed to delight our customers
  • Responsible key holder to be able to lead shifts safely and effectively
  • Committed to their career in hospitality
  • Experience leading a team in a busy, wet-lead venue
  • Personal license (or willingness to obtain)
  • Experience with business sheets, ordering, and stock-taking is a plus

Responsibilities

  • Lead from the front and inspire the team
  • Get in the trenches with the team
  • Handle incidents as they crop up
  • Lead shifts safely and effectively
  • Train the team to ensure they have the knowledge needed to delight customers

Benefits

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs
  • 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

About Young's Pubs

We are committed to ongoing development to support you as you grow and succeed with us.

Application Process

  • Apply now to be considered for this exciting opportunity.

Skills

Fluent in English

Basic knowledge of wines

Basic beers/spirits knowledge

Personal license

Business sheets

Ordering

Stock-taking